The Global Settings give you information about your domain.

Current Users: Total amount of mail accounts that currently exist for your domain.

Maximum Users: Total amount of mail accounts that can be created for your domain. If you require more mail accounts than the amount shown, please contact a sales representative at (877)612-4400

Maximum Domain: Size Maximum allowable (in MB) of all e-mail stored on the server for your domain.

Current Mail Storage: Current amount of MB of mail stored on the server for your domain.

View Mirrored Domains: Displays all domains that are currently mirrored to this domain. For example, if you had pointing to, you would see in this list.

All mail accounts that have been created for your domain will appear in the Mail Accounts section.

Add Mailbox: Click on the Add Mailbox button to create a new mail account. A new window will appear to enter the username and password.

ID Name: Listed beneath this heading are all of the mail accounts that currently exist on your domain.

Edit: Clicking on this button will allow you to modify the account settings for that ID.

Delete: Click on Delete to remove the mail account from your domain.

Change MAX: Click on the Change Max button to change the maximum mailbox size for that ID.

Mailbox Properties: Click on the Change Password button to change the password for that ID, and Edit Vacation Message to change that ID's auto-response email.

When creating a mail account, please ensure that you are using a unique user name.

  • When creating a mail account, please ensure that you are using a unique user name.
  • Mail accounts should start with a letter and only contain a maximum of 49 characters that consist only of letters, numbers, periods ( . ), hyphens ( - ), and underscores ( _ ).
  • The password for the mail account has no restrictions in character types, but can only be a maximum of 53 characters long.
  • The duplicate entry of the password is required for confirmation.

EMAIL ea_aliasname.gif:
Aliases redirect incoming mail to an ID on your domain to another e-mail address inside or outside of your domain.

Add Alias: Click on the Add Alias button to create a new alias which will redirect mail to another email address. A new window will appear to enter the alias's name that you would like to redirect mail from, and the email address that you would like to forward that mail to.

Alias Name/Forward To: The aliases are listed along with the address that mail will be redirected to.

Edit: Click on Edit to change the address that email is redirected to for an alias.

Delete: Click on Delete to remove an alias.

Groups allow you to send an e-mail to one address and have mulitple predetermined recipients receive it.

Create Group: Click on the Create Group button to create a new list of predetermined reicipents for an e-mail list. A new window will apear allowing you to enter the group name, members, and settings. Group members can be inside your domain or external to your domain.

Show Members: All existing group names will be listed under this heading.

Edit:Clicking on edit will open a new window allowing you to edit the name, members and settings of a group.

Delete:Click on Delete to remove the group and the list of predertermined recipients.

Specific user information displaying date and time of a mail account's last login, the IP address that the mail account last logged in from, and the storage space used by this mail account are available in this section.

The mail account's password can be modified by clicking on the Change Password button, and the mail account can be deleted by clicking on the Delete User button.

USER ea_aliasname.gif:
Aliases are used when someone would like to have mulitple e-mail addresses at the same domain name, and all of the mail for these accounts sent to the same e-mail address.

For example, might also want to have mail sent to and Instead of setting up multiple mail accounts for John Smith that he would have to check separately, you can simply set up the mail account and have an alias as john and johnny.

In this way, John Smith will only have to check his mail, and he will also receive mail for and

Each mail account can have an unlimited amount of aliases.

Vacation or Auto-Responder messages can be created and made active by clicking on the box beside Activate Vacation Message.

Type the message into the textbox, and when active, all e-mail messages that have been sent to this mail account will automatically be replied to with the message provided.

This option is used if you would like to redirect e-mail from a mail account existing on your domain to a mail account residing on your domain or another domain.

For example, all e-mail going to can be redirected to and simultaneously.

Activate Mail Forwarding: Selecting this option will allow e-mail messages for this account to be redirected to an outside mail address.

Keep a Copy: Selecting this option will send a copy of the forwarded mail to the original mail account that you are redirecting from.

Do Not redirect Automatic Messages: If checked, e-mail such as mailling list messages, error messages, etc. will not be redirected to the other mail account.

Preserve To/Cc Fields: Keeps the To and Cc Fields intact after the message has been forwarded.

Open Text Area: In this area you may enter the outside mail account that e-mail will be forwarded to. Ensure that you are only entering one e-mail address per line.


Group Name: This field is used to enter the e-mail address for your group or mail list. All mail that is sent to this e-mail address will be distributed to all members of the group.

Description: This field allows you to enter a brief description of this group so that you can decipher the difference between your groups.

Group Members: This field alows you to enter the group members' e-mail addresses. Ensure that you are entering only one e-mail address per line.

Remove To and Cc from Distribution: Selecting this option will remove the To: and CC: fields from the e-mail message header.

Set Reply-To to Group: If this option is selected the reply-to address will be the e-mail address for the group rather than for the sender of the message. This means that upon receiving the message, list members will be replying back to the entire member list rather than the person who sent the message to the group (recommended).

Remove Author from Distribution: If this option is selected, the sender of the message is always removed from the list of recipients so the he or she will not receive the message (not recommended).

If you require more assistance our Technical Support Team is available 7 days a week, 24 hours a day. Technical Support can be reached by calling 1-(877)-612-4400 or by emailing Technical Support.